All user configurations and other data are removed. The Premium license key is backed up and reinstated. The information is saved to a file on the Desktop named mbst-grab-results.zip and can be added as an email attachment or uploaded to a forum post to assist with troubleshooting the issue at hand.
As part of this process, Farbar Recovery Scan Tool (FRST) is run to perform a complete diagnosis. The Advanced menu page contains four categories:
Place a checkmark next to Accept License Agreement and click Next You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Endpoint Detection & Response for Serversĭouble-click mb-support-X.X.X.XXXX.exe to run the program
